Support
Help with AEKO Shop
Contact our team for help with installation, sync, account access, or billing. Include your store domain and a short description of what happened.
support@aeko-intelligence.comApp access and installation
Open AEKO Shop from the Apps section of your store admin. The store installation is your account, so no separate AEKO login is required.
Catalog and review sync
Tell us your store domain, which item is missing, and when you last saw a successful sync. A screenshot of the Store or Products dashboard helps us investigate faster.
Plans and billing
Plans are purchased and managed through the app store where you installed AEKO Shop. Include the plan name and any charge or order reference in your message; never send payment-card details.
Policies and data requests
You can review our policies below. Email the support address above for privacy requests or account-specific help.